Preloader Close

Privacy Policy

PRIVACY POLICY FOR NECTORIDE

Effective Date: 01/05/2026

Welcome to NECTORIDE (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our mobile application, website, and any related services (collectively, the “Service”).

By using NECTORIDE, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Service.

1. INFORMATION WE COLLECT

We may collect the following types of information:

(a). Personal Information

  • Full name
  • Email address
  • Phone number
  • Profile photo
  • Payment information
  • Ghana card
  • Driving licence and vehicle licence

(processed via third-party providers)

(b). Location Data

  • Information about how you interact with our Service
  • Device information and browser type

(c). Device and Usage Information

  • Device type and operating system
  • IP address
  • App usage data and interactions
  • Log data (crashes, diagnostics)

(d). Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance user experience and analyze usage.

2. HOW WE USE YOUR INFORMATION

We use the collected information to:

  • Provide, operate, and maintain our Service
  • Match riders with drivers
  • Process transactions and send receipts
  • Improve our services and user experience
  • Communicate with you (updates, promotions, support)
  • Ensure safety and prevent fraud
3. HOW WE SHARE YOUR INFORMATION

We may share your information in the following situations:

(a). With Service Providers

Third-party vendors who assist in payments, analytics, customer support, and hosting.

(b). Between Users

Riders and drivers may see limited information about each other (e.g., name, rating, location during trip).

(c). Legal Requirements

If required by law or to protect rights, safety, and property.

(d). Business Transfers

In connection with a merger, sale, or acquisition.

4. DATA SECURITY

We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Object to or restrict processing

To exercise these rights, contact us at: [Insert Contact Email]

6. THIRD-PARTY SERVICES

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices.

7. CHILDREN’S PRIVACY

NECTORIDE is not intended for individuals under the age of 18. We do not knowingly collect data from children.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted with an updated “Effective Date.” Continued use of the Service indicates acceptance of the updated policy.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us:info@nectoride.com